Returns and Refunds

RETURNS

You may return your order for an exchange or refund within 14 days of receipt, provided the goods are returned unused and unopened. Once you decide to return the goods you must not use them and must take reasonable care of them while they remain in your possession. The goods must be returned to us intact and undamaged as soon as reasonably possible. It is your responsibility to pay the postage costs for any items returned to us. We advise that you use a recorded method of carriage for returning your goods. We are not responsible for items lost or delayed on their way back to us. In the event of a lost parcel, you as the sender are responsible for processing a claim. In the case of faulty goods, or goods which have been sent incorrectly, we will refund your reasonable return postage costs up to £4.

Please, return any goods to:

Chunky Cottons, 65 Stamford Road, Bournemouth, BH6 5DT

REFUNDS

All refunds will be processed via your original method of payment for the price of the goods, excluding postage. Please allow 7 working days for your refund to be processed.

Item added to cart.
0 items - £0.00